Akai AC Error Codes and Troubleshooting

/37 Comments/in , /by

Akai AC Maintenance Dubai

Akai AC Error Codes and Troubleshooting in Dubai

Akai air conditioner is equipped with a self-diagnosis function to help you identify potential problems. Should you encounter problems with your air conditioner, contact our after sales support center using the details on the bottom of the page. However, before calling for Ac service, consult the self diagnosis information below.

Indicates “dF”or heating icon blinks: Blinks once per second: Defrost indication

Fan motor picture not running: Blinks once per second: Anti cold wind

E2: Blinks once every 8 seconds: Room temperature sensor fault

E3: Blinks twice every 8 seconds: Coil temperature sensor

E8: Blinks 3 times every 8 seconds: Indoor fan fault

E5: Blinks 6 times every 8 seconds: Outdoor feedback

E7: Blinks 7 times every 8 seconds: External feedback fault

E0: Blinks 3 times every 8 seconds: Open the door fault

E1: Blinks 4 times every 8 seconds: Outdoor tube temperature sensor faults

E6: Blinks 6 times every 8 seconds: (EEPROM) Communication failures

FF: Blinks once per second: Outdoor temperature exceeds scope (too cold)

Er: Indoor ambient temperature sensor failure

En: Evaporator pipe temprerature sensor failure

Eo: Condenser pipe temperature sensor failure

Ed: Evaporator de-frosting defect

Akai Ac Troubleshooting Guide

If you experience problems with your air conditioner, check for solutions in the table below. If the problem cannot be solved by simple adjustments, call the after sales support line, or contact a licensed air conditioner technician.

Problem: Air conditioner does not work.

Possible cause and solution:

  1. Power failure/disconnected/loose connections; check the power supply and ensure the unit is properly connected.
  2. Timer-on function is activated; cancel it.
  3. Damaged indoor/outdoor unit fan motor; call the after sales support line to arrange a service.
  4. Faulty compressor/thermomagnetic circuit breaker; call for service.
  5. Faulty protective device or fuse; call for service.
  6. Voltage is higher or lower than the required range; call for service.
  7. Electronic control board is damaged; call for service.

Problem: Remote control is unresponsive

Possible cause and solution:

  1. Remote control is too far away; move closer to the indoor unit
  2. Remote control batteries are flat; replace.
  3. Path to the signal receiver is blocked; remove obstructions

Problem: Cooling (Heating) efficiency is not good

Possible cause and solution:

  1. Unsuitable temperature setting — adjust fan speed.
  2. Blocked air intakes/ outlets — clear obstructions.
  3. Dirty air filter — clean the filter.
  4. Fan speed is set to LOW — increase.
  5. Other sources of heat in the room — check

Problem: Indoor unit does not work straight after restarting it

Possible cause and solution: This is not a fault. Once the air conditioner is stopped, you will have to wait for approximately 3 minutes before the unit can be restarted

Problem: Strange odour coming from the outlet

Possible cause and solution:

  1. Odour in the room (from building material, furniture or smoke) is recirculated
  2. Dirty air filter — clean the filter

Problem: Noise like running water when cooling

Possible cause and solution: Refrigerant is flowing inside the unit — no cause for concern

Problem: Mist is emitted when cooling

Possible cause and solution: Cold air used for rapid cooling of the air in the room may resemble fog — no cause for concern

Problem: Mist is emitted when heating

Possible cause and solution: Moisture from the defrosting process generates mist — no cause for concern.

Problem: Low noise is emitted during operation.

Possible cause and solution:

  1. A low hissing sound is caused by the refrigerant flowing.
  2. A low squeak sound is caused by the plastic parts expanding and contracting due to temperature fluctuations.

Problems with Wi-Fi connectivity

Problem: App does not show the air conditioner.

Possible cause and solution:

  1. Check and ensure you have Wi-Fi enabled on your smartphone.
  2. Check and ensure your smartphone and the air conditioner are connected to the same wireless router.
  3. If the air conditioner is correctly connected to the wireless router, the Wi-Fi indicator light on the display should be on

Problem: Remote control via smartphone does not work, despite correct connection

Possible cause and solution: Restart your AKAI Home App or reconnect your smartphone with the wireless router.

Akai Air Conditioner Manual PDF

Contact us

Akai Portable AC Error Codes and Troubleshooting

/0 Comments/in , /by

Akai Portable Ac Maintenance Dubai

Akai Portable AC Error Codes and Troubleshooting

Before asking for repair or changing unit, please check:

Problems: The unit does not work

Causes: Power supply fault:

  1. Not plug in;
  2. Bad plug or socket;
  3. Fuse broken or wire broken;

Suggest Solutions:

  1. Plug in correctly;
  2. Change the plug or the socket;
  3. Send the unit to service center to change the fuse ;( fuse: 3.15A 250V )

Problems: The unit stop running automatically

Causes: Timer is set or room temperature is lower than set temperature;

Suggest Solutions: Close the TIMER or wait for it to run automatically;

Problems: In cooling mode, no cool air coming out;

Causes: Room temperature is lower than set temperature;

Suggest Solutions: Make the setting temperature lower than the room temperature; if it still does not work, call the local technician for repairing

Problems: Error code “E1” in LED window

Causes: Environment temperature sensor is broken.

Suggest Solutions: Replace the temperature sensor

Problems: Error code “E2” in LED window

Causes: Temperature sensor on the evaporator is broken

Suggest Solutions: Replace the sensor

Problems: Error code “E3” in LED window

Causes: Cooling system malfunction caused by the lack of refrigerant

Suggest Solutions: Contact the local repairing technician directly

Problems: Error code “E4” in LED window the red FULL light is bright

Causes: Water tray is full in the heating mode, but the unit is still working

Suggest Solutions: Empty water in water plate

Safety Cautions

  1. Do not use unit near gas appliance, fires or in the vicinity of flammable liquids.
  2. Do not let children put their fingers into the air outlet to avoid danger.
  3. Do not incline the unit more than 35° while moving the unit.
  4. Do not beat or extrude unit to prevent unit broken, do not vibrate the unit.
  5. Keep the unit two meters away from TV sets or radios to avoid the risk of electromagnetic interface.
  6. Do not use unit with the air outlet too close to walls or cover the outlet to avoid overheating.
  7. Do not use the unit in a very crowded room.
  8. Do not use the unit directly under sunshine to avoid surface color fading.
  9. Do not use the unit in water or near water to avoid leakage of electricity.
  10. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or similar qualified person in order to avoid a hazard.
  11. when the room temperature is higher than 25 degrees, it is better not to use the heating function.

Special Guide Line

  1. Do not incline the unit more than 5° degree, if so, please turn off power supply immediately and ask for advice from your local dealer.
  2. Do not spray insecticide or other chemicals to avoid deformation of plastic case.
  3. The unit, due to its moving feature, it can be moved from room to room and it is different from window type or split type air conditioner. If the unit cannot cool down the room temperature efficiently, it is not the unit’s quality problem. The unit can only work efficiently in certain room area. ( see technical specification )
  4. In order to prolong the unit’s lifetime, please empty the water completely in the water tray at the bottom of the unit while the unit is not going to use for a long period of time.
  5. The unit can drain water automatically. It is not necessary to use the hose to drain the water under the cooling mode because the condenser can evaporate the water.
  6. when turning “on” or “off” the unit under the heating mode, some noise of airflow inside the unit can be heard obviously, this is not a faulty problem, no need to repair.

Contact us