Akai AC Error Codes and Troubleshooting

Akai AC Maintenance Dubai

Akai AC Error Codes and Troubleshooting in Dubai

Akai air conditioner is equipped with a self-diagnosis function to help you identify potential problems. Should you encounter problems with your air conditioner, contact our after sales support center using the details on the bottom of the page. However, before calling for Ac service, consult the self diagnosis information below.

Indicates “dF”or heating icon blinks: Blinks once per second: Defrost indication

Fan motor picture not running: Blinks once per second: Anti cold wind

E2: Blinks once every 8 seconds: Room temperature sensor fault

E3: Blinks twice every 8 seconds: Coil temperature sensor

E8: Blinks 3 times every 8 seconds: Indoor fan fault

E5: Blinks 6 times every 8 seconds: Outdoor feedback

E7: Blinks 7 times every 8 seconds: External feedback fault

E0: Blinks 3 times every 8 seconds: Open the door fault

E1: Blinks 4 times every 8 seconds: Outdoor tube temperature sensor faults

E6: Blinks 6 times every 8 seconds: (EEPROM) Communication failures

FF: Blinks once per second: Outdoor temperature exceeds scope (too cold)

Er: Indoor ambient temperature sensor failure

En: Evaporator pipe temprerature sensor failure

Eo: Condenser pipe temperature sensor failure

Ed: Evaporator de-frosting defect

Akai Ac Troubleshooting Guide

If you experience problems with your air conditioner, check for solutions in the table below. If the problem cannot be solved by simple adjustments, call the after sales support line, or contact a licensed air conditioner technician.

Problem: Air conditioner does not work.

Possible cause and solution:

  1. Power failure/disconnected/loose connections; check the power supply and ensure the unit is properly connected.
  2. Timer-on function is activated; cancel it.
  3. Damaged indoor/outdoor unit fan motor; call the after sales support line to arrange a service.
  4. Faulty compressor/thermomagnetic circuit breaker; call for service.
  5. Faulty protective device or fuse; call for service.
  6. Voltage is higher or lower than the required range; call for service.
  7. Electronic control board is damaged; call for service.

Problem: Remote control is unresponsive

Possible cause and solution:

  1. Remote control is too far away; move closer to the indoor unit
  2. Remote control batteries are flat; replace.
  3. Path to the signal receiver is blocked; remove obstructions

Problem: Cooling (Heating) efficiency is not good

Possible cause and solution:

  1. Unsuitable temperature setting — adjust fan speed.
  2. Blocked air intakes/ outlets — clear obstructions.
  3. Dirty air filter — clean the filter.
  4. Fan speed is set to LOW — increase.
  5. Other sources of heat in the room — check

Problem: Indoor unit does not work straight after restarting it

Possible cause and solution: This is not a fault. Once the air conditioner is stopped, you will have to wait for approximately 3 minutes before the unit can be restarted

Problem: Strange odour coming from the outlet

Possible cause and solution:

  1. Odour in the room (from building material, furniture or smoke) is recirculated
  2. Dirty air filter — clean the filter

Problem: Noise like running water when cooling

Possible cause and solution: Refrigerant is flowing inside the unit — no cause for concern

Problem: Mist is emitted when cooling

Possible cause and solution: Cold air used for rapid cooling of the air in the room may resemble fog — no cause for concern

Problem: Mist is emitted when heating

Possible cause and solution: Moisture from the defrosting process generates mist — no cause for concern.

Problem: Low noise is emitted during operation.

Possible cause and solution:

  1. A low hissing sound is caused by the refrigerant flowing.
  2. A low squeak sound is caused by the plastic parts expanding and contracting due to temperature fluctuations.

Problems with Wi-Fi connectivity

Problem: App does not show the air conditioner.

Possible cause and solution:

  1. Check and ensure you have Wi-Fi enabled on your smartphone.
  2. Check and ensure your smartphone and the air conditioner are connected to the same wireless router.
  3. If the air conditioner is correctly connected to the wireless router, the Wi-Fi indicator light on the display should be on

Problem: Remote control via smartphone does not work, despite correct connection

Possible cause and solution: Restart your AKAI Home App or reconnect your smartphone with the wireless router.

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